Privacy, terms and trademarks
1. Who we are
This website, bakrak.net, is run by [YOUR FULL NAME], a sole trader trading as bakrak.net, based in the United Kingdom at [BUSINESS ADDRESS] ("we", "us", "our"). We are the controller of the personal data described below for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We make Meraki Backup, software for backing up, comparing and restoring Cisco Meraki Dashboard configuration.
This page covers the bakrak.net website only. Use of the Meraki Backup software, and of any managed (hosted) service, is governed by the separate licence or service agreement you receive when you buy it.
2. Privacy policy
We collect as little personal data as we can. This website has no user accounts, no advertising, and no analytics or tracking cookies.
What we collect and why
| What | When | Why | Legal basis |
|---|---|---|---|
| Name, email address, company and any notes you add | When you book a demo through our booking calendar | To arrange and run the demo, and follow up about it | Steps taken at your request before entering into a contract; our legitimate interest in responding to enquiries |
| Your email address and the content of your message | When you email us | To reply to you | Legitimate interest in responding to enquiries |
| Technical data: IP address, browser type, pages requested, date and time | Automatically, when you visit any page | To deliver the website, keep it secure and prevent abuse | Legitimate interest in running a secure website |
We don't sell your personal data, and we don't use it for automated decision-making or profiling.
Meraki Backup itself
Meraki Backup is self-hosted software that runs on your infrastructure. The Meraki configuration data, API keys and snapshots it handles stay in your environment and [CONFIRM: are not sent to us. The software sends no telemetry / sends only the following: …]. If you use our managed service, how we handle your data is set out in that service agreement.
Services we use
We use a small number of providers who process data for us:
- Cal.com provides our demo booking calendar. When you book, the details you enter are processed by Cal.com under its own privacy policy. The calendar is loaded from Cal.com's servers, and Cal.com may set cookies or similar technologies that it needs for booking to work.
- Cloudflare hosts this website and handles the technical data listed above. Cloudflare also forwards email sent to @bakrak.net addresses to our inbox.
- Google Fonts supplies the fonts this website uses. Your browser requests them from Google's servers, which shares your IP address with Google.
- [EMAIL PROVIDER, e.g. Microsoft Outlook] stores emails you send us.
Some of these providers may process data outside the UK. Where they do, the transfer is protected by appropriate safeguards, such as the UK International Data Transfer Agreement or Addendum, or UK adequacy regulations.
How long we keep it
- Demo bookings and emails: up to 24 months after our last contact, unless you become a customer. In that case they're kept for the length of the customer relationship.
- Technical data and server logs: as long as our hosting provider keeps them, typically no more than 30 days.
Your rights
Under UK data protection law, you have the right to:
- See the personal data we hold about you
- Have it corrected or deleted
- Restrict or object to how we use it
- Receive a copy in a portable format
- Complain to your data protection authority
To use any of these rights, email privacy@bakrak.net. We'll reply within one month. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk, but we'd appreciate the chance to sort it out first.
Cookies
This website doesn't set any cookies itself. The booking calendar on the Book a demo page is provided by Cal.com and may use cookies needed for booking to work. We don't use analytics or advertising cookies. If that changes, we'll update this page and ask for your consent where the law requires it.
Children
This website is for businesses and isn't aimed at children. We don't knowingly collect data from anyone under 16.
Changes
If we change this policy, we'll update it here and change the "Last updated" date at the top of the page.
3. Website terms of use
By using bakrak.net, you agree to these terms. If you don't agree, please don't use the website.
Content on this website
We describe Meraki Backup as accurately as we can, but the content of this website is general information only. It is not a contract, a specification or a guarantee of how the software will perform in your environment. Features, examples and screenshots may change. The commands, file names and data shown in examples are illustrative. The terms that apply when you buy or use Meraki Backup are in your licence or service agreement.
Intellectual property
The text, design, graphics, logos and code of this website belong to us or our licensors. You may view and print pages for your own reference, including to evaluate Meraki Backup. You may not copy, republish or sell any part of the website without our written permission.
Acceptable use
Do not use this website in any way that is unlawful, interferes with its operation or security, or tries to gain unauthorised access to it or to the systems behind it.
Links to other websites
We link to some other websites, such as Cal.com. We're not responsible for their content or their privacy practices.
Availability and liability
We provide this website "as is" and don't guarantee it will always be available or free of errors. As far as the law allows, we aren't liable for any loss arising from your use of this website or reliance on its content. Nothing in these terms limits liability that cannot legally be limited, such as liability for death or personal injury caused by negligence, or for fraud.
Governing law
These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.
4. Trademarks and affiliation
Meraki Backup is an independent product. It is not affiliated with, endorsed by, sponsored by or otherwise connected to Cisco Systems, Inc. or Cisco Meraki.
Cisco, Meraki and Cisco Meraki are trademarks or registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and other countries. We use these names only to describe what our software works with. All other trademarks belong to their respective owners.
"bakrak.net", "Meraki Backup" (as the name of our product), and the bakrak.net logo are used by [YOUR FULL NAME] trading as bakrak.net.
5. Contact
[YOUR FULL NAME], trading as bakrak.net
[BUSINESS ADDRESS], United Kingdom
Privacy questions: privacy@bakrak.net
Everything else: hello@bakrak.net